At Om Taxi Service Varanasi , your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and our taxi booking services.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect various types of information to deliver better service and ensure a smooth experience.

1.1 Personal Information

When you contact us, make a booking, or subscribe to updates, we may collect:

• Full Name

• Phone Number

• Email Address

• Pickup & Drop-off Locations

• Travel Dates and Preferences

• Billing Address

1.2 Payment Information

For online bookings, payment details may be collected via secure third-party payment gateways:

• Credit/Debit Card Information

• Transaction ID and Confirmation

Note: We do not store your card details.

1.3 Automatically Collected Information

When you browse our site, we may collect:

• IP Address

• Browser and Device Details

• Pages Visited and Duration

• Referring Website or Search Terms

This data helps us improve website performance and user experience.

1.4 Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies allow us to:

• Recognize returning users

• Remember your preferences

• Improve website speed and usability

You can disable cookies in your browser settings, but this may affect functionality.

2. How We Use Your Information

We use the information we collect for:

• Booking & Service Delivery: To manage taxi reservations and provide travel assistance.

• Customer Support: To address inquiries, feedback, or service issues.

• Marketing: To share offers and updates (you may opt out anytime).

• Fraud Prevention & Security: To ensure safe, secure transactions.

• Website Optimization: To analyze traffic and improve user experience.

3. Data Sharing with Third Parties

We never sell or rent your personal information. However, we may share data in the following cases:

• Payment Processing: Securely shared with trusted payment gateways.

• Legal Compliance: If required by law, regulation, or legal process.

• Business Changes: If our business is merged or acquired, data may be transferred.

4. Data Security

We implement reasonable safeguards to protect your personal information. While we strive for high security, no system is completely immune to risks. Please use caution when submitting sensitive data online.

5. Your Rights

You have the right to:

• Access or Update Information: Request or change your personal details.

• Delete Your Data: Ask us to remove your personal information.

• Opt-Out: Unsubscribe from promotional messages at any time.

6. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page along with a new “Effective Date.” Please review it periodically.

7. Contact Us

For any questions or concerns regarding our Privacy Policy, please get in touch:

📍 Address: Near Cantt Railway Station, Varanasi, Uttar Pradesh
📞 Phone: +91-9044360143
📧 Email: omtaxiservicevaranasi@gmail.com